Codacy is a code quality platform that helps thousands of developers ship billions of lines of code per day by automating and standardising code reviews. Our mission is to help software development teams make great engineering decisions and create productivity through quality.
We are a small team of highly dedicated and ambitious people. We are curious, funny, radically honest yet kind, and we thrive on collaboration and transparency. Our main focus is on creating value for our customers. Whether you're skilled in building, selling, marketing or supporting, we want you to help us change the developer tools industry.
We are looking for a Customer Success Manager who will help Codacy's customers to achieve an increase in the value they receive from our product and enable them to achieve their organisational goals. We have a flat organisational structure so the Customer Success team reports directly to one of the co-founders. Being part of this team will mean you work closely with a broad range of Codacy's customers, initially focusing on the Mid-Market and SMB segment, acting as the bridge between our customers and Codacy. Using the information you obtain, you will need to coordinate cross-functionally across the company in order to drive a number of key indicators, ultimately leading to an increase in retention and increasing usage across their organisation.
What will be your day-to-day?
What are the skills and experience needed to do the job successfully?
Who will you be working closely with?
What else makes working at Codacy great?